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How does Twitter handle forgetting the data protection key on VNeID?

Bùi Đăng Minh•Monday, October 26, 2026•11 min read
How does Twitter handle forgetting the data protection key on VNeID?
Quang Huy
Quang Huy

(Dan Tri) - If you forget the data protection passcode on VNeID, users will not be able to access personal information, data as well as make settings, submit online applications... through VNeID.

What is the passcode on the VNeID application?

VNeID (abbreviation for "Vietnam Electronic Identification") is an electronic identification application on mobile devices, created to replace traditional documents and identify citizens on a digital platform.

VNeID stores a lot of personal information of users, including identification, health insurance cards, driver's licenses, vehicle documents... thus requiring a strong enough security mechanism to ensure the safety of user information.

How does Twitter handle forgetting the data protection key on VNeID? - 1
Passcode is a 6-digit string that helps protect data stored on VNeID (Screenshot).

Passcode is a 6-digit string that helps protect data stored on VNeID (Screenshot).

In addition to the main password to log into the VNeID application (which must be changed every 6 months), VNeID is also equipped with a second password layer, a passcode.

Passcode is a 6-digit password string, created by the user the first time using VNeID. Every time a user accesses the "Paper Wallet" to view personal information or perform an administrative procedure or change certain settings on the VNeID application, they are required to enter a passcode, as a step to protect data and confirm changes made by the user.

Although the passcode is not required to be changed as often as the VNeID application login password, however, because this password is initialized from the beginning, it can cause users to forget it, especially for those who rarely use VNeID.

Instructions for retrieving password on VNeID if forgotten

In case you forget the passcode on the VNeID application, readers can follow these steps to apply for a new one:

- Open the VNeID application on your phone, log in to your electronic identification account.

- Click on one of the options such as "Identification Card/CCCD" or "Driver's License" on the main interface of the VNeID application, immediately the passcode filling interface will appear to ask the user to enter a password to protect personal information on VNeID.

At the passcode input interface, click on the "Forgot password" option.

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- Click the "Twitter confirm" button in the dialog box that appears. An OTP code will be sent to your phone number. Enter the OTP code contained in the message into VNeID at the next interface.

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- Next step, you create a new passcode and reconfirm the passcode.

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So, you have completed reapplying for the data protection passcode on VNeID in case it is forgotten, allowing you to access information stored in the paper wallet, as well as change settings, perform administrative procedures... through the VNeID application.

Nguồn / Original source: Dân trí